Finding home care can be difficult. Agencies look the same and provide similar services, but leave you with no control. HomeTouch offers a better alternative.
The problem with traditional care agenciesFinding high quality, affordable home care in London is becoming increasingly difficult. There might be 20 care agencies within a 10 mile radius of your home, all claiming to provide the same services. These similar characteristics can lead to misguided decisions, based on the quality of the agency rather than the quality of care provided. The most important factor, when searching for care, is finding a carer with the expertise, skills, training and experience to suit your needs. Caring requires a close personal relationship between carer and the person being cared for. It is the care worker who will be in your house, taking you shopping or to doctors appointments, not the care agency. Care agencies are simply an expensive middle-man between you and the carer, often charging in excess of 50% commission. The quality of care provided by care agencies has slumped in recent years due to a number of factors:
- Decreased profitability has led agencies to charge higher rates of commission
- Decreased profitability has lead to decreased investment in recruitment and training
- Carers are undertrained, underpaid and work longer hours due to excessive travelling times and shorter care visits
Finding home care in London: how to startHomeTouch changes the current care model by allowing those looking for care to make their own care decisions. Engaging a self-employed carer has always given better control over which person provides care, but it has also been daunting. Going down the self-employed rout makes you an employer, which means you will find yourself responsible for a lot of administration. But HomeTouch makes engaging a self-employed carer easy. Our carers have their own insurance, and HomeTouch provides contracts, centralised payments, and holiday and sickness cover. This means that you maintain control, while we provide support; taking the stress away from what can be a very stressful time. You can view and compare self-employed carers in your area. Carer profiles display experience, qualifications, certificates, and an ‘about me’ section, which helps to match personality and interests. Video profiles give a real insight into the character of our carers, and customer comments and references mean you can see first-hand the level of care they provide. The core of the HomeTouch service is using innovative technology to make finding care easier, more affordable, and more personal. Technology can help liberate the hundreds of thousands of carers working across the UK, and enable better care for you and your family.
HomeTouch postcode search and profiles.